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Deposit, Cancellation & No-Show Policy

Last updated: July 2026

Your appointments and skin health are incredibly important to me. When you schedule a consultation or treatment at Beauty Within, that dedicated time is reserved exclusively for you.

I understand that life can be unpredictable and schedules change. If you need to cancel or reschedule your appointment, I kindly ask for a minimum of 24 hours' notice. This courtesy allows me the opportunity to offer the slot to clients on my clinical waiting list.

Booking Mechanisms & Payments

To secure an appointment in my diary, I utilise two secure options depending on the service selected: a Card on File or a Deposit.

  • Card on File (Secure Vaulting): For bookings secured with a card on file, no immediate charge is processed at the time of scheduling. Your card details are safely encrypted and held as a reservation security.

  • Booking Deposits: Where an upfront deposit is taken, the exact amount is fully applied as a credit toward the total cost of your clinical treatment on the day of your visit.

  • Settling Your Balance: For both booking methods, any remaining balance at the conclusion of your treatment can be settled in-clinic using debit/credit card, cash, or EFT (by prior arrangement).

Policy Terms

  • Cancellations or Reschedules with MORE than 24 hours' notice: Your deposit, if paid, will be fully credited to your next booking, or can be refunded.

  • Cancellations or Reschedules with LESS than 24 hours' notice: Your booking deposit may be forfeited. If no deposit was taken, a late cancellation fee equal to 50% of the scheduled service cost may be processed using the credit card secured on file.

  • No-Shows (Failure to arrive without notice): You will be charged 100% of the scheduled service cost using the card secured on file, and future bookings may require upfront pre-payment.

Agreement

By completing your booking and securing your appointment slot with a card reservation or a clinical deposit, you acknowledge that you have read, understood, and agree to these professional boundaries.

Thank you so much for respecting my clinical time and supporting my business!