A woman in a black shirt smiling while looking into a hand mirror, showing her reflection for a dental or medical check-up, with a patient lying down in the foreground.

Privacy policy

Last Updated: 01/02/2o26

I am committed to protecting your privacy. This policy explains how I handle your personal information as a sole trader operating Beauty WithIn Aesthetics in Queensland. When you interact with my website or clinic, I collect information to provide you with safe, professional aesthetic services.

1. The Information I Collect

To provide my services, I need to collect certain information about you:

  • Personal Details: Your name, email address, phone number, and date of birth.

  • Booking Information: Details about the services you have booked and your appointment history.

  • Payment Information: Payment details processed at checkout.

  • Health & Medical Information (Sensitive Information): This includes your medical history, skin conditions, allergies, and treatment notes. Under Australian law, this is "Sensitive Information", and I treat it with the highest level of confidentiality.

2. How Your Information is Managed

I use specialised third-party platforms to ensure your data is handled securely. Each has its own privacy standards:

  • Bookings (Acuity Scheduling): I use Acuity Scheduling to manage my calendar. When you book an appointment, your contact details and appointment preferences are stored here.

  • Payments (Squarespace Payments): Online payments are processed through Squarespace Payments. I do not see or store your full credit card details; these are encrypted and handled directly by the payment provider.

  • Medical Records (Dapple OS via Juv’ae): Your sensitive medical information, consent forms, and treatment records are stored securely in Dapple OS, a clinical management system managed by Juv’ae. This ensures that your health records are kept separate and secure in accordance with clinical standards.

3. Why I Collect This Information

I collect this data for the following reasons:

  • To manage your appointments and send reminders.

  • To ensure that any treatments I provide are medically safe and suitable for you.

  • To process payments for products and services.

  • To comply with my legal and insurance obligations as an aesthetics practitioner in Queensland.

4. Disclosure of Information

I do not sell or rent your data. I only disclose your information to:

  • The third-party platforms mentioned above (Acuity, Squarespace, and Dapple OS) to facilitate my services.

  • Healthcare professionals or regulatory bodies, but only if required by law or in an emergency.

5. Security

I take reasonable steps to ensure your personal information is stored securely. By using industry-standard platforms like Squarespace and Dapple OS, your data is protected by modern encryption. However, no electronic transmission is 100% secure, and I encourage you to use strong passwords when creating accounts.

6. Accessing Your Data

You have the right to request access to the personal or medical information I hold about you. You can also ask me to correct any information that is inaccurate. If you would like to do this, please get in touch with me via the email address below.

7. Complaints

If you have a concern about how I have handled your privacy, please contact me directly so I can resolve it. If you are not satisfied with my response, you can contact the Office of the Australian Information Commissioner (OAIC).

8. Contact Me

For any questions regarding your privacy, please reach out:

Beauty WithIn Aesthetics

Email: jolieta@beautywithin.au

Phone: 0422 100 022

Address: 5 Rossmoya St, Carindale QLD